TERMS OF TRADE

Validity: Price is base on every sales order only.

A 15-year-warranty For Laminate Flooring:

a. Scratch resistant

b. No discolouration

Disclaimant: BOYA Trading Ltd reserves the right to change prices for products offered at any time and do not provide price protection or refunds in the event of a price reduction or promotional offering subsequent to purchase. It is the purchaser responsibility to ensure that their tiler inspects the tiles prior to laying. BOYA Trading Ltd takes no responsibility if the tiles have been laid incorrectly or if the incorrect products have been used.

BOYA Trading Ltd takes no responsibility if the flooring has been laid incorrectly or if the incorrect products has been used. It is the purchaser’s responsibility to ensure that installer inspect the flooring prior to laying and uneven surface of your floors and walls.

Quantities: It is your responsibility to ensure you have enough tiles to complete your area. We cannot guarantee further supply of the same batch/product. It is your responsibilities to ensure correct amount of goods that you received from our warehouse instantly. We will not be responsible for any shortage of goods after goods has been delivered/ taken by said person.

Deposit: You will be required to pay 50% deposit for your order, and pay in full within 14 days if you want us to hold the goods for an extended period. 20% of total amount will be applied as compensation for loss of sales, if you simply change your mind or your circumstances have changed after 14  days of order.

Returns: We are happy to refund any unopened box return within 14 days of purchase that are accompanied by the original invoice.

Restocking fee: There will be 10% restocking fee of the return amount. More than 50% of total goods return, there will be 10% restocking fee of the total invoice.

Exchange: We are happy to exchange goods that are unopened and in good condition.

Delivery: Goods will be dispatched to the garage only, an additional fee will be applied if products need to be placed deliberately.

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